Skip to main content
Part of complete coverage on

Flying chefs serve up fine dining in sky

By Eoghan Macguire, for CNN
updated 6:07 AM EDT, Tue July 31, 2012
An Etihad Airways chef serves up an in-flight meal to a passenger in the first-class cabin.
An Etihad Airways chef serves up an in-flight meal to a passenger in the first-class cabin.
STORY HIGHLIGHTS
  • Airlines hiring chefs on planes to prepare meals for first and business class passengers
  • Etihad Airways and Austrian Airlines won awards for their chefs at Skytrax Awards
  • Cooking on board a plane is fraught with taste and preparation challenges

(CNN) -- Gourmet cuisine has long been a staple of business class and first-class menus. But a number of airlines are taking the in-flight meal to new heights by bringing chefs on board to serve up a fine dining experience in the sky -- scooping up culinary awards in the process.

Etihad Airways has gone as far as to poach expert cooks from a number renowned Michelin-starred restaurants since launching its "Flying Chef" service on long haul flights late last year.

The concept has thus far proved a recipe for success, with the Abu Dhabi based airline winning the award for best first-class catering at the 2012 Skytrax World Airline Awards earlier this month.

But given the cramped kitchen conditions of the airplane galley and the complexities of cooking at altitude, is it really possible to rustle up meals worthy of the masterchefs whilst cruising at 35,000 feet?

According to Werner Kimmeringer, head of guest experience and catering at Etihad Airways, unequivocally, yes.

We introduced chefs in our first class cabin so we could offer a 5-star restaurant style of service
Werner Kimmeringer, Etihad Airways

See also: The world's best airport restaurants

"We introduced chefs in our first class cabin so we could offer a five-star restaurant style of service," says Kimmeringer.

"Our first-class guests receive unparalleled attention and choice -- for example, the opportunity of having their personal chef tailor-make dishes based on their individual tastes and preferences," he adds.

Kimmeringer highlights the "balik style smoked salmon" and "pan-seared scallops with a parmesan cheese sauce" as particular examples of the gastronomic complexity of the Etihad first-class menu.

"The chef can talk (to) and recommend food directly to our guests and make suggestions of what they might like on the menu," says Kimmeringer.

85 years of airline meals

"He is able to personally adjust seasonings and recommend menu and beverage choices to each guest. They can also make changes to existing menu items ... changing sauces or taking out particular ingredients."

Some industry experts, however, are less effusive about the possibilities of in-flight chef operations

According to Gottfried Menge, group director of culinary excellence at Gate Gourmet, an independent provider of airline catering services, there are a number of factors that restrict the cuisine chefs can produce whilst airborne.

"Because of the (safety) limitations on the aircraft there are no items like a frying pan where a chef is cooking and tossing things up in a different way," says Menge.

Knives and other sharp implements are also not permitted aboard airplanes, tying chefs' hands yet further. As a result, most food is still prepared on the ground before being reheated en-masse in a steam pressure oven whilst in the air, Menge explains.

The chef can then alter the ingredients slightly or add extra dressings to meet the individual tastes of passengers. On the whole, however, meals are prepared in much the same way as they always have been, he adds.

See also: 85 years of airline food

The cabin pressure of being at 35,000 feet in the sky means you lose about 10%of your taste buds
Gottfried Menge, Gate Gourmet

Menge says there are inherent challenges when it comes to preparing food at altitude.

"The cabin pressure of being at 35,000 feet in the air means you lose about 10% of your taste buds," he says. "Therefore the food always has to be stronger or there will have to be a little bit more seasoning, which obviously alters the taste."

But Michael Braun of Austrian Airlines -- one of the first organizations to introduce a chef service aboard its flights -- is adamant that on-board chefs can bring benefits.

He says that they can help deliver a superior level of customer service, strengthening the carrier's brand image and differentiating them from competitors flying similar routes.

"We do our best to make a flight with Austrian a high-level experience, which is why we have one chef on board of every single long-haul flight," says Braun.

"The menus are ... refined รก la minute by a chef who will pamper the palates of our guests on board. (This) service is highly valued by our customers," he adds.

In spite of the many complexities of aerial cooking, Menge agrees with Braun that on-board chefs can still add value to the in-flight customer experience.

"It's much more interactive if the chef can come out and say hello to the passengers rather than the crew just handing out menus and then food," he says.

"I think it makes a big difference if a chef with passion is on board to explain the food to customers, for the visual appeal it will also look much nicer.

"This can really help the airline company go the extra mile in presentation and service," he concludes.

ADVERTISEMENT
Part of complete coverage on
updated 10:16 PM EDT, Wed May 15, 2013
Does the best transport technology come from outside the U.S? That was the question at the FutureCast debate.
updated 10:45 PM EDT, Tue May 14, 2013
Does the future of transportation and self-driving cars really mean the end of driving?
updated 11:00 PM EDT, Mon May 13, 2013
Transportation is on the cusp of being radically transformed by the digital revolution, from self-driving cars to intelligent public transit systems.
updated 4:31 AM EDT, Tue May 14, 2013
Airbus has showed off its new A350 XWB, rolling out its first flyable plane on Monday fresh from the paintshop in company livery.
updated 6:53 AM EDT, Mon May 13, 2013
The pictures might be NSFW -- at least if you're looking at them over lunch -- but Virgin Group founder Sir Richard Branson was certainly working it.
updated 11:23 PM EDT, Sun May 12, 2013
On the court and on the road all year round, tennis champion Rafael Nadal knows how to enjoy the traveling life.
updated 11:09 PM EDT, Thu May 9, 2013
The country's booming economy has been served by airlines that go bust, so is less ego and more business acumen needed?
updated 10:49 PM EDT, Thu May 9, 2013
The man behind India's tourism campaign is looking to bring the country up to speed with a new multi-billion dollar project.
updated 12:19 AM EDT, Mon May 6, 2013
Finding a good red wine at 35,000 feet isn't easy. We meet the men who put their palates to the test to pick the best.
updated 11:34 PM EDT, Thu May 2, 2013
London City Airport wants to eradicate the many nuisances associated with flying by embracing the 'Internet of Things'.
updated 10:35 PM EDT, Thu May 2, 2013
How can the Internet of Things transform your life? Our interactive show your how.
updated 11:54 PM EDT, Thu April 25, 2013
Running an airline creates a lot of waste. Food, fuel, and the millions of tons of waste from worn carpets, uniforms and seat cushions adds up.
updated 5:20 AM EDT, Wed April 24, 2013
Where are the world's most expensive airport to city center fares?
ADVERTISEMENT