- Aviation lawyer: I got bumped from a flight, sued the airline and won the case
- Passengers must follow instructions of flight crew and airlines need to follow the rules on bumping, author writes
Thatcher A. Stone teaches aviation law at the University of Virginia's School of Law and represents passengers as an attorney. The opinions expressed in this commentary are his.
(CNN)Americans have been consumed with the story of the United Airlines passenger dragged off a flight after he was bumped -- and refused to leave. It's always a mistake to ignore the instructions of the flight crew. But United needs to rethink the way it handled this case.